Personal data and privacy
We only need a number to call and your name.
What they are for
They serve to call you, confirm your order and schedule delivery. They stay encrypted and reach only the distributor who ships it.
What we never do
We sell no personal data and send no marketing.
Visit statistics
velouna relies on Microsoft Clarity for improvements, showing us which pages are opened, where people tap and how deep they scroll. Clarity may place some cookies for measurement. Your entries in the name and phone boxes stay hidden and are never sent to Clarity.
Deleting the data
For erasure, email contact@velouna.shop and cite the order's phone; deletion follows within 30 days, save for what a legal duty requires us to hold.